Jagdalpur, District Bastar, Chhattisgarh - 494001, India
Grievance redressal
In line with the Digital Personal Data Protection Act, 2023 and the Consumer Protection (E-Commerce) Rules, 2020, you can reach our designated Grievance Officer for any grievance regarding your personal data or your use of the Service:
Email: privacy@fohrkast.com
Phone: +91 70222 20007
Address: Jagdalpur, District Bastar, Chhattisgarh - 494001, India
We aim to acknowledge grievances promptly and resolve them within the timelines prescribed under applicable law. If you are not satisfied with our response, you may escalate to the Data Protection Board of India established under the DPDP Act.
Are you a customer of a laundry that uses Washboo?For questions about your specific order, pickup or payment, please contact that laundry business directly — they hold your order details. We’re happy to help route data-privacy requests where needed.
Our policies
Read the documents that govern your relationship with Washboo:
- Privacy Policy — What personal data we collect, why, your rights under the DPDP Act, and how to exercise them.
- Terms of Service — The agreement that governs your use of Washboo, our SaaS platform and booking sites.
- Refund & Cancellation — How subscriptions renew, how to cancel, and when refunds do and don't apply.
- Cookie Policy — The cookies and local storage Washboo uses, what they're for, and how to control them.